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Customer Reviews

At Sheds.co.uk we pride ourselves on excellent customer service but don’t just take our word for it - read our verified customer reviews below from Reviews.co.uk.

We are also proud to be recommended by What Shed - WhatShed.co.uk is the UK’s leading review site for all your garden building needs (so, Sheds, Garden Sheds, Plastic Sheds, Greenhouses, Summer Houses and much more). They combine professionally crafted reviews of sheds, greenhouses, and summer houses, etc.

  • You delivered on the day you promised and your delivery guy was awesome! Friendly, helpful and called ahead to let me know that he was on his way

    Review by Steven Ellershaw
  • A well made shed which uses a decent thickness of wood. The quality of the hardware supplied ie hinges, locks etc is of a good standard. I did improve the design by fitting wooden battens at the base of the walls sections so that they could be screwed down to the base rather than relying on them being secured by a couple of nails back through into the base, That said the product looks smart and I've gotten two full size bikes. A 1970's Dawes Kingpin folder and my power washer stored comfortably. So well pleased.

    Review by Anonymous
  • Shed was delivered on time. Great condition and quality is very good. Brilliant value. Definitely at 2 man job. Took around 6 hours to put together. TOP TIP- read instructions before putting together, will make it a lot easier!

    Review by Anonymous
  • Excellent service, delivery man phoned to let me know long he would be (very pleasant man) Delivery was as planned. Would recommend Sheds to my friends

    Review by Jabet Coupland
  • Great easy service from sheds. Co. Uk but the shed floor is very flimsy in hindsight should have upgraded to more expensive floor. But expected better quality supplied.

    Review by Anonymous
  • The shed is fine. Delivery let it down, only two parts of four arrived. A complete order was delivered two days later. The customer service advisor was very helpful and did what he promised once he knew what had happened.

    Review by Anonymous
  • I ordered 3 picket fence panels which were due to be delivered @ 19th June. They came on 6th June so delivery was far quicker than I was expecting. They look very well made and substantial so I'm very happy with my purchase. Hopefully the gate I ordered at the same time will appear. It is due on 19th June as well.

    Review by Phil Comber
  • The shed came in good time after ordering on line, very sturdy, and once we had downloaded the instructions for assembly, the shed was up. Very pleased with it all.

    Review by Andrew Button
  • Very nice greenhouse. A little disappointed with the quality of the bolts for the doors and dhelves, they need to be more substantial. Service was good and rreonably quick

    Review by Anonymous
  • I am very happy with my new cabin from sheds. Co. Uk. It looks fantastic at the end of the garden and I'm sure we are going to get a lot of use out of it over the summer. We paid for installation, which was definitely the right thing to do. Lee and his father arrived at 8am and had the job complete before lunch. They were very professional, friendly and full of handy advice on treating and maintaining the cabin. Lee was initially a little concerned by the ecobase, as he said they often have trouble with them due to leveling issues. But thankfully not in this case. A shout out also to the delivery guy, who had to transport a thousand pieces of wood through our neighbours garden and into ours in the middle of a torrential downpour. My only comment for improvement would be for better coordination between the sales team, the delivery team and the installation team. It doesn't seem very joined up and I ended up having to call each individually myself to arrange dates that would avoid the untreated timber being left outside to long before assembly. I had expected this to be handled for me. Overall I am very pleased. Sheds have a great selection, at very competitive prices, everyone I dealt with was very helpful and friendly, and the result looks fabulous. Thanks guys!

    Review by Paul Burton
  • Very good customer service when I rang to talk about the shed I wanted to purchase. The guy who delivered was very polite and helpful.

    Review by Richard Humphreys
  • We received the shed as promised undetected it with no problems. The only criticism is that the felt for the roof was the most frugal amount possible leaving nothing at all to spare.I suggest another half a metre would not break your bank and give the customer a little bit of leeway

    Review by Anonymous
  • The potting bench came earlier than expected and in good order. It was fairly easy for my husband to put together and it is ticking all his boxes so we are very happy with it.

    Review by Lesley Starling
  • Easy to order great delivery service! Shed was easy to put up with two people. I am however still waiting on a replacement roof joist. The original one split at a knot during delivery. Driver noted his docket for a replacement to be sent.

    Review by Tracy Chalmers
  • The arbour I bought is a beautiful piece that completes the garden and is loved by the whole family, the delivery man was exceptionally sweet and helpful. I deducted one star as what was described as 'some assembly required' was an 8 hour job that made me fall in love with IKEA instructions! Just to give you an idea: they attach 68 screws to a small two seater arbour. And no holes are pre-drilled, and the pieces bear no sign of what is a front, what is a back of a panel (it matters for the roof!) and it was a saga.

    Review by Maria Sobolewska
  • Good description of product and how it related to another product (compost bin and extension section). Easy to use website. Product delivered when expected and was in good condition

    Review by Anonymous
  • Great easy to use website. Shed does as it says, easy to follow instructions on how to put up but floor not strong enough as flimsy boards are used and I put my foot right through it when I stood in the shed the first time.

    Review by John Reynolds
  • Delivery was quick and convenient. Fortunately they did not arrive at 7 am. Shed is solid and good quality. Lock not attached too well to door but minor detail. Overall good experience.

    Review by Brenda Winslow
  • Benches were delivered; one had a large chip taken out the leg. Other than that, they are as advertised. They needed predrilling and an an electric screwdriver as there are 8 screws that need using to attach the legs. Look nice though and good value.

    Review by Anonymous
  • Nice looking shed. Took a while to out together. We wasn't sent enough felt for the roof which was annoying as we had to go to a diy store to buy a new roll. I did call the customer services and they have agreed to pay for the new felt but I am still waiting!

    Review by Anonymous
  • I found the people that I spoke to on the phone very helpful and friendly staff, delivery came on time, a problem with my post code but it was sorted out quickly, I would use Sheds. Co. Uk again, and on the service that I received I would recommend Sheds. Co. Uk to anybody.

    Review by Barry Giddings
  • The quality and delivery were excellent, it is a pity teo of the pieces of wood would have served better as a boomerang and I had to buy two pices to replace them

    Review by Anonymous
  • Accomodated a delivery time to suit me, the driver was excellent he arrived really early so I could get on with the build, quality is excellent doors and windows already glazed easy to construct would recommend to anyone considering using this company

    Review by Dave Lea
  • Ordered Avom 6x4 bike shed. Was delivered on day I selected. Not built as yet so can't comment on how sturdy etc it is. Upon receipt of delivery I noticed that there was no pad bolt on the door, which when I ordered was in the features of the bike shed. Avon products state to call them direct however my phone was not working and therefore I sent a message on the contact us page on sheds. Co. Uk. This was sent a week ago and still not heard anything. Now when I go back online they have changed the features of the bike shed to only include turn button locks. Ok they maybe made a mistake on the page and have now changed it but in the meantime it has cost me extra money on top of what I paid for shed to purchase a pad bolt which should have been included. Think it's poor customer service that they have clearly changed their page and not even acknowledged my query.

    Review by Kelly Strachan
  • Summerhouse was delivered promptly as arranged, very happy with it. Installers were very helpful and pleasant and had it installed in a few hours for us.

    Review by Lisa Pallin
  • Found the product that we wanted but the product doesn't seem quite "finished" - needs to be sanded and treated before being able to use it.

    Review by Anonymous
  • I ordered a Hartwood 6x8 Shiplap shed with an Onduline roof and was extremely pleased with the ease of ordering and speed of delivery. The shed itself looks very nice when in place and seems fairly sturdy, but the quality leaves a little to be desire in places. There were many nails that had missed their target and were sticking through, which i had to remove and then re-nail and the door is pretty poorly made and really needs some more battening to strengthen it up. I also had to buy some twist locks for the top and bottom of the door to help keep it straight when closed and prevent water from running into it. The windows are supplied with security screws, which seems a little pointless being as you could just cut the window with a knife and the extremely thin hasp that is included could easily be cut off with a small pair of wire snips. Having said all of that, i am generally quite happy with the shed overall, given it's price and with a little extra strengthening here and there it is a solid shed. I really like the look of the Onduline roof panels, although i do not like that the eaves are left open allowing insects to easily enter and no eaves fillers are supplied. The only place i have managed to source eaves fillers that have the correct profile, are from the Onduline website, which are very reasonably priced, until you get stung with the £9 shipping fee (the same cost as enough eaves fillers for the eaves and ridge). I also bought some more screw caps and screws to secure the roof, as it seemed very bouncy when only using the supplied amount of fixings. Once treated with Ducksback Harvest Brown treatment, it looks very smart.

    Review by Nadezhda Nikolova
  • Very impressed with the Palram shed when finally built. It took 2 men nearly 12 hours to put up. The instructions were pretty hard to follow.

    Review by Anonymous
  • It just what I wanted the size and quality and would certainly purchase from you again. One small criticism as a lady gardener I would not have been able to construct this item as no marking for the screws. Good job I had a husband with a drill to do it

    Review by Christine Millard
  • Really pleased with the ordering process. Kept up to date via email and text messages re order and delivery. Not put the shed up yet hope the weather allows it on Sunday. So can't comment on the quality of the shed just yet.

    Review by Gilly Chittenden
  • Good quality, easy to assemble. Looks good when finished. Great shame it could only be off loaded to front of house, refusal to carry flat pack shed components through large double gate into rear garden was strange, guess it must be the companies PI cover? Very pleased with finished product, sourced 'egg box' style of grid for base from cheaper source, this worked well when filled with gravel. Proved to be excellent foundation for shed.

    Review by Colin Cherry
  • Delivery well-organised - chair delivered at time specified. Item good quality for the price - dowels needed a bit of persuasion to slot in, but all parts received. OK overall.

    Review by Anonymous
  • Once delivered I realised the arbour was not suitable for my requirements. I contacted sheds. Co. Uk and they refunded me very quickly and picked up the item for restocking. Very good service. Thanks.

    Review by Anonymous
  • On searching for the right cabin it took me weeks searching on line for the right one, I researched reviews for the best customer service, which I'm delighted to say, sheds. Co. Uk came up the best. My first call was made to this company, to get information on what quality their cabins were. I placed my order had several delivery dates which I couldn't do first one, chose the second one which wasn't far away about 2 weeks. Couldn't build cabin right away as on holiday, so it lay in my driveway, it was well wrapped to keep it water tight. The builders started building it on Saturday morning about 9am and by 3pm it was all done. Very big thank you to sheds. Co. Uk it was a treat to put together, just like picture on their website. I'm so glad I chose the right company, I was a bit weary buying on line and spending a bit more than I would normally have done. I did email sheds. Co. Uk for information on the treatment of the cabin, which again I got an immediate response, great customer service, I will certainly recommend you to others, I have already shared it with my family and friends and work colleagues 10/10

    Review by Alison Pitblado
  • Delivery was good and the shed just as good only the metal was not as thick as I thought it would be. Otherwise it's good value for money

    Review by Anonymous
  • Purchased 6'x8' Palram Skylight Plastic Amber Shed. Delivered efficiently with good pre-communication. I have less than limited DIY skills but with my father-in-laws help put the shed up in about 6 hours and very happy with the result.

    Review by Anonymous

Read all our reviews on reviews.co.uk.