COVID-19 Update: We remain operational and aim to deliver to the lead times advertised.

Please note that if you are chasing delivery, you will be contacted once your order is ready to be dispatched (unless you have selected “Pick A Day” delivery).

Please email help@sixty.co.uk for all urgent customer service enquiries. Our lines are limited and our response times are longer at the moment. CLICK FOR ADDITIONAL HELP

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COVID 19 Update

We remain operational and aim to deliver to the lead times advertised. Please note that all garden buildings are made to order and the current lead times are clearly outlined on each product page in the top right hand corner. It's taking us much longer than usual to respond to enquiries at the moment due to high levels of demand. Please utilise the information below to assist you.

Delivery / Order Not Received

If you are chasing delivery, rest assured you will be contacted by the manufacturer directly once your order is ready to be dispatched (unless you have selected “Pick A Day” delivery).

If your order isn't on “Pick A Day” service and you haven't received your item within the lead times advertised then please contact the manufacturer directly quoting your name and postcode:

ADLEY Branded Products (Mercia Garden Products)

sixtystores@merciagp.co.uk
01636 880514

LOXLEY Branded Products (Shire Garden Buildings)

customerservice@shiregb.co.uk
01945 465295

OREN Branded Buildings (Woodlands Sheds)

info@woodlands-sheds.com
0113 258 4326

HARTWOOD Branded Products (Forest Garden)

sixtystores@forestgarden.co.uk
0333 7777 089

PALRAM Branded Products

orders_app_uk@palram.com
01302 388715

ROWLINSON Branded Products

sales@rowgar.co.uk
01829 261121

YARDMASTER Branded Products

info@yardmaster.co.uk
02879 628270

PLASTIC SHED BASES (Pro base)

sales@shedbase.com
01653 697 156

Not Received Order Confirmation

Order confirmations are automatically generated from the website after you have place an order. Please check your junk mail or spam folder before contacting us. If your order when through successfully then please rest assured that we have received your order. If you are still having trouble finding the confirmation then please email help@sixty.co.uk, quoting your name and postcode.

Reduced Coverage

Please note that during COVID-19 we are limiting the coverage of areas we will deliver to. If you enter your postcode into our delivery checker you will be able to see which areas we now cover.

Other Issues

For all other issues including damages, faulty items, missing parts please email help@sixty.co.uk for all customer service enquiries. Our phone lines are limited and our response times are longer at the moment.

We do appreciate your patience during these unprecedented times. Thank you for understanding. The Sixty Stores Team.