How Do I Return My Item To You?

If you're not 100% happy with your new building, you can return it to us within 14 days of delivery. Please note that returned items may be subject to a restocking fee.

We do ask you to upload photos to confirm the condition of the item before we send our delivery team to collect the building.

Once we have collected the item from you then we will give you a full refund within 30 working days.

Please note that delivered items must be in the same condition that they arrived in to be eligible for a full refund. Please refer to our terms and conditions for further information.

Request A Return

Use the form below to get in touch with our dedicated after sales team to arrange a return of your order.

We aim to respond to all enquiries within 1 business day, however, during busy periods this may be longer.

All images are for illustrative purposes only. All dimensions are approximate and may vary with manufacturers tolerances. Dimensions contained within product names are approximate, for guidance purposes only. Unless otherwise stated, all measurements are overall including roof overhangs where applicable.

Free delivery is available to most UK postcodes. Postcodes that qualify for free delivery are always determined by our trusted couriers and any additional charges will be stated at the checkout. Our 'Pick A Day' service is for selected products only and will be highlighted on all qualifying products under the delivery section.

♦ Pick a day delivery is subject to availability. Postcode must match your delivery address, otherwise the delivery date may not be available. Pick a Day delivery is not available when Home installation is selected, you will be contacted by the installations team to arrange delivery and installation dates. Pick a Day delivery on orders placed through finance are also not available and are subject to credit checks, which are outside our control. In such cases you will be contacted to rearrange delivery. Terms & Conditions apply.