Customer Service

Get help with an existing order, including delivery queries, returns, cancellations, missing parts and damaged items.

Explore our flexible finance options, including interest-free finance and monthly payment plans on qualifying orders.

Learn about the secure payment methods available when ordering from Sheds.co.uk, including online and telephone payments.

Find useful information about delivery times, locations, access requirements and what to expect when your order arrives.

Find out how our professional garden building installation service works and what you need to prepare before installation.

Find out how businesses, public sector organisations and registered charities can place orders using an official purchase order.

Find answers to frequently asked questions about ordering, delivery, installation, garden buildings and our services.

Need help or advice? Find out how to contact the Sheds.co.uk team with questions about products, orders or after sales care.

Find out how Sheds.co.uk collects, uses and protects your personal information when you use our website and services.

Read the terms and conditions that apply when using Sheds.co.uk and purchasing products or services from us.

Find information about cancellations, returns and refunds, including your rights and how to request a return or refund.