Standard Delivery
Following your order being placed, we will contact you via SMS or email (both methods are used if supplied) to offer you a delivery date. Simply follow the instructions provided to confirm or change your delivery date. A date will be automatically selected if not confirmed within 2 days of receiving an offer. During busy periods, deliveries may take a little longer than the suggested lead time. We always work hard to keep delays to a minimum.
We will contact you the day before your delivery date by SMS with a three hour delivery time slot. We aim to meet these delivery times, but delays may still occur. You will also receive a phone call from our driver 30 minutes before they arrive.
Pick a Day Delivery
We offer a pick a day delivery service on a wide range of our garden buildings and other products, simply enter your delivery postcode to see all the available delivery dates for your area and choose the one that best suits you. This service is for selected products, and will be highlighted on all qualifying products under the delivery section.
We will contact you the day before your delivery date by SMS with a two hour delivery time slot. We aim to meet these delivery times but delays may still occur. You will also receive a phone call from our driver 30 minutes before they arrive.
Pick a day delivery is subject to availability. Postcode must match your delivery address, otherwise the delivery date may not be available. Pick a Day delivery on orders placed through finance are also not available and are subject to credit checks, which are outside our control. In such cases you will be contacted to rearrange delivery. Terms & Conditions apply.